Client Care Manager

 Job Postings / Posted 4 weeks ago

Specific Duties:

  • Coordinate total client care by monitoring the client’s conditions, promoting sound preventative practices, and coordinating services, often requiring proactive communication with both the client and family members
  • Conduct 90 Day Visits to satisfy IDPH Licensure requirements
  • Call Prospective Client leads and schedule in home assessments to potentially sign on business via all online leads that come in.
  • Evaluate and implement appropriate forms for admission, intake, assessment, and discharge
  • Conduct initial and ongoing comprehensive assessment of the client’s needs, and develop initial and ongoing Service Plans
  • Consults with healthcare partners, field supervisors, caregivers and clients concerning alterations of client service plans
  • Reviews daily care logs, incident reports, change in condition notifications and other client service forms
  • Follow up on client changes, concerns, and incidents immediately
  • Assists with on-site orientations (meet & greets) for caregivers new to an assignment
  • Follow safety and quality measures by assessing home environment for adequate supplies/equipment (gait belt, shower chair, etc.) taking in account any client deconditioning and/or changes in abilities
  • Invite and monitor Family Room participants
  • Assist with supervision and training of caregivers regarding proper care techniques (observed during visitations)
  • Provide input for caregiver performance reviews in coordination with Human Resources
  • Ultimate oversight of caregiver training/education, including recommendations, requirements, compliance, and orientation
  • May be asked to attend marketing or networking events with certain referral partners along with Outreach Manager
  • Ensure that Client profiles are completed and all compliant paperwork uploaded to their files
  • Other duties as assigned
  • Listing ID: 57088
Contact details

4905 Main Street Downers Grove, Il 60515Alpha,** Region **,60515 Show Phone Number ***** http://www.homehelpershomecare.com/dupageandwill