Our Story
Our Mission
The Illinois Continuity of Care Association exists to enhance the concept of continuity of care as both an essential part of the health care continuum and as integral to total patient care.
Purpose
- To promote high standards of health care
- To promote the interrelationship between all allied health professions in discharge planning activities
- To develop and promote public awareness of continuity of care
- To provide resources and education programs to enhance the delivery of continuity of care
Standards of Practice
Definitions
Continuity of Care is an organized and carefully coordinated process essential to high-quality patient/client care which involves the patient, family, and an interdisciplinary team working together to facilitate the transition of the patient/client from one level of care to another.
Standards
Purpose 1
To define the role of the Continuity of Care professional
Standard A
The role shall require a specialized body of knowledge of continuity of care principles
Interpretation
- The continuity of care professional shall assess the patient/client’s total care according to his/her level of expertise including educational needs; nutritional needs; special therapy needs; supply and equipment needs; support systems; financial needs; transportation needs; and home care needs. The continuity of care professional shall develop and implement a plan of care matching the patient/client’s needs with available resources.
- The continuity of care professional would meet the educational requirements and adhere to the standards of his/her own discipline, demonstrating professional accountability by:
- maintaining current State license
- attending workshops and programs on continuity of care related issues
- seeking and utilizing knowledge of legislative and regulatory changes
- demonstrating knowledge and understanding of the roles, responsibilities, and educational background of the multi-disciplinary team
- demonstrating knowledge of community
- utilizing knowledge and experience in the health care industry
- maintaining patient/client and family confidentiality
- educating consumers and professionals regarding discharge planning
Purpose 2
To define the Continuity of Care program guideline
Standard B
The scope, goals, objectives, and organization of the continuity of care program shall be delineated by each organization
Interpretation
- A written description of the program will include the philosophy and scope.
- Goals and objectives shall address institutional, professional, and patient/client situations.
- Written policy, procedures, and job descriptions must be up-to-date.
- The discharge planning function should be assigned to a person or persons in order to assure professional accountability.
Purpose 3
To evaluate the Continuity of Care program
Standard C
Mechanisms for evaluation of the program shall be developed and used to assure quality of care and appropriateness of services
Interpretation
- The following should be used in accordance with each specific program:
- ongoing quality assurance activities
- written and telephone surveys
- peer review
- Problem identification with documentation corrective action
Administrative Staff
Board of Directors
Executive Committee

Mike Quirk
President

Katie Monahan Brooks
1st Vice President

Susan Scatchell
Treasurer

Jack Orlov
Corr./Rec. Secretary
Right Healthcare Ventures, LLC
1207 Hidden Lake Drive
Buffalo Grove, IL
60089
secretary@il-coc.org
Ph: 847-922-1276
Fax: 847-634-8782

Gina Knight
Nominating

Mark Rantis
Public Relations
Keller Williams
Chicago-O’Hare
8750 W. Bryn Mawr Ave.
Suite 110E
Chicago, IL 60631
public-relations@il-coc.org
Ph: 847-606-5272

Peter Miska
By-Laws
Phoenix Home Care, LLC
200 South Frontage Road, Suite #320
Burr Ridge, IL
60527
by-laws@il-coc.org
Ph: 630-321-9400
Chapter Presidents
(Alphabetical by Chapter)

Rick Graffagna
Alpha Chapter
Senior Solutions
3510 Hobson Road,
Suite 201
Woodridge, IL
60517
Ph: 630-246-2579

Marnie Dawson
Chicago Chapter
Dawson Relocation Services
5315 N. Clark Street, #209
Chicago, IL
60640
Ph: 847-922-6143

Mary Rossio
Heritage Corridor Chapter
Joliet Area Community Hospice
250 Waterstone Circle
Joliet, IL
60431
Ph: 815-740-4104

Rebecca Parks
Kankakee/Iroquois/ Livingston Chapter
Riverside Medical Center
350 N. Wall Street
Kankakee, IL
60901
Ph: 815-954-0486

Jennifer Prell
Lake McHenry Chapter
Paxem, Inc.
6220 Kingsbridge Drive
Cary, IL 60013
Ph: 847-651-0919

Jeanette Guzman
NW Metro Chapter
Pathway to Living
30 S. Wacker
Suite 1300
Chicago, IL 60606
Ph: 312-837-0756

Celeste Basom
South Chicago Chapter
Superior Air Ground Ambulance
395 W. Lake St.,
Elmhurst, IL 60126
Cell: 630-854-1264

Randy Manns
South Suburban Chapter
Kurtz/AMR Ambulance
1234 E. Sibley
Dolton, IL 60419
Ph: 708-870-2518

Hadi Finerty
Three Rivers Chapter
Alzheimer’s Association Illinois Chapter
850 Essington Road #200
Joliet, IL
60453
Ph: 815-272-2011
Illinois Continuity of Care consists of 16 Chapters statewide, 9 of which are currently active. Chapters: Roll over any region for Chapter name. Click any region for More Information. President Counties Served: Contact IL-COC for more information Counties Served: Contact IL-COC for more information Counties Served: Contact IL-COC for more information Counties Served: President Counties Served: President Counties Served: Contact IL-COC for more information Counties Served: Contact IL-COC for more information Counties Served: President Counties Served: President Counties Served: Contact IL-COC for more information Counties Served: President Counties Served: Contact IL-COC for more information Counties Served: President
Chapter Map
Alpha
Rick Graffagna
630-246-2579
Blackhawk
Chicago
Eastern Prairie
Heart of Illinois
Heritage Corridor
Mary Rossio
815-740-4104
Lake McHenry
Jennifer Prell
847-651-0919
Metro East 13
North Region
Northwest Metropolitan
Jeanette Guzman
312-837-0756
South Chicago
Celeste Basom
630-854-1264
South Region V
South Suburban
Randy Manns
708-870-2518
Three Rivers
West Central
Kankakee/Iroquois/Livingston
Rebecca Parks
815-954-0486
Counties Served: