Our Story

Our Mission

The Illinois Continuity of Care Association exists to enhance the concept of continuity of care as both an essential part of the health care continuum and as integral to total patient care.


  • To promote high standards of health care
  • To promote the interrelationship between all allied health professions in discharge planning activities
  • To develop and promote public awareness of continuity of care
  • To provide resources and education programs to enhance the delivery of continuity of care

Standards of Practice


Continuity of Care is an organized and carefully coordinated process essential to high-quality patient/client care which involves the patient, family, and an interdisciplinary team working together to facilitate the transition of the patient/client from one level of care to another.



Purpose 1 

To define the role of the Continuity of Care professional 

Standard A

The role shall require a specialized body of knowledge of continuity of care principles

  1. The continuity of care professional shall assess the patient/client’s total care according to his/her level of expertise including educational needs; nutritional needs; special therapy needs; supply and equipment needs; support systems; financial needs; transportation needs; and home care needs. The continuity of care professional shall develop and implement a plan of care matching the patient/client’s needs with available resources.
  2. The continuity of care professional would meet the educational requirements and adhere to the standards of his/her own discipline, demonstrating professional accountability by:
    • maintaining current State license
    • attending workshops and programs on continuity of care related issues
    • seeking and utilizing knowledge of legislative and regulatory changes
    • demonstrating knowledge and understanding of the roles, responsibilities, and educational background of the multi-disciplinary team
    • demonstrating knowledge of community
    • utilizing knowledge and experience in the health care industry
    • maintaining patient/client and family confidentiality
    • educating consumers and professionals regarding discharge planning


Purpose 2

To define the  Continuity of Care program guideline

Standard B

The scope, goals, objectives, and organization of the continuity of care program shall be delineated by each organization

  1. A written description of the program will include the philosophy and scope.
  2. Goals and objectives shall address institutional, professional, and patient/client situations.
  3. Written policy, procedures, and job descriptions must be up-to-date.
  4. The discharge planning function should be assigned to a person or persons in order to assure professional accountability.








Purpose 3

To evaluate the Continuity of Care program

Standard C

Mechanisms for evaluation of the program shall be developed and used to assure quality of care and appropriateness of services


  1. The following should be used in accordance with each specific program:
    • ongoing quality assurance activities
    • written and telephone surveys
    • peer review
  2. Problem identification with documentation corrective action

Administrative Staff

Joan Detzner

Joan Detzner

Virtual Administrator

Board of Directors

Executive Committee

Mike Quirk

Mike Quirk


Senior Blue Book

PO Box 46473
St. John, IN

Ph: 708-515-8220

Katie Monahan Brooks

Katie Monahan Brooks

1st Vice President

Transitions Hospice

12040 Raymond Ct.
Huntley, IL

Ph: 815-687-4274

Susan Scatchell

Susan Scatchell


Gentle Home Services

570 Lake Cook Road
Deerfield, IL

Ph:  847-323-7428

Jack Orlov

Jack Orlov

Corr./Rec. Secretary

Right Healthcare Ventures, LLC

1207 Hidden Lake Drive
Buffalo Grove, IL

Ph:  847-922-1276
Fax:  847-634-8782

Gina Knight

Gina Knight


Kastle Keeper, LLC

201 E. Ogden, Suite 218
Hinsdale, IL

Ph:  312-446-6133

Mark Rantis

Mark Rantis

Public Relations

The Rantis Group
Keller Williams

8750 W. Bryn Mawr Ave.
Suite 110E
Chicago, IL 60631

Ph: 847-606-5272

Peter Miska

Peter Miska


Phoenix Home Care, LLC

200 South Frontage Road, Suite #320
Burr Ridge, IL

Ph:  630-321-9400

Chapter Presidents

(Alphabetical by Chapter)

Rick Graffagna

Rick Graffagna

Alpha Chapter

Senior Solutions

3510 Hobson Road,
Suite 201

Woodridge, IL

Ph: 630-246-2579

Marnie Dawson

Marnie Dawson

Chicago Chapter

Dawson Relocation Services

5315 N. Clark Street, #209
Chicago, IL

Ph: 847-922-6143

Mary Rossio

Mary Rossio

Heritage Corridor Chapter

Joliet Area Community Hospice

250 Waterstone Circle
Joliet, IL

Ph: 815-740-4104

Rebecca Parks

Rebecca Parks

Kankakee/Iroquois/ Livingston Chapter

Riverside Medical Center

350 N. Wall Street
Kankakee, IL

Ph: 815-954-0486

Jennifer Prell

Jennifer Prell

Lake McHenry Chapter

Paxem, Inc.

6220 Kingsbridge Drive
Cary, IL  60013

Ph: 847-651-0919

Jeanette Guzman

Jeanette Guzman

NW Metro Chapter

Pathway to Living

30 S. Wacker
Suite 1300
Chicago, IL  60606

Ph: 312-837-0756

Celeste Basom

Celeste Basom

South Chicago Chapter

Superior Air Ground Ambulance

395 W. Lake St.,
Elmhurst, IL 60126

Cell: 630-854-1264

Randy Manns

Randy Manns

South Suburban Chapter

Kurtz/AMR Ambulance     
1234 E. Sibley
Dolton, IL  60419

Ph: 708-870-2518

Hadi Finerty

Hadi Finerty

Three Rivers Chapter

Alzheimer’s Association Illinois Chapter

850 Essington Road #200
Joliet, IL

Ph: 815-272-2011

Chapter Map

Illinois Continuity of Care consists of 16 Chapters statewide, 9 of which are currently active.


  • Alpha
  • Blackhawk (inactive)
  • Chicago
  • Eastern Prairie (inactive)
  • Heart of Illinois (inactive)
  • Heritage Corridor
  • Kankakee/Iroquois
  • Lake McHenry
  • Metro East 13 (inactive)
  • North Region (inactive)
  • Northwest Metropolitan
  • South Chicago
  • South Region V (inactive)
  • South Suburban
  • Three Rivers
  • West Central (inactive)

Roll over any region for Chapter name.

Click any region for More Information.

Chapter Map
Alpha Blackhawk Chicago Eastern Prairie Heart of Illinois Heritage Corridor Lake McHenry Metro East 13 North Region Northwest Metropolitan South Chicago South Region V South Suburban Three Rivers West Central Kankakee/Iroquois/Livingston


Rick Graffagna

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Counties Served:

  • DuPage
  • Kane
  • West Suburban Cook


Contact IL-COC for more information

Counties Served:

  • Boone
  • Carroll
  • DeKalb
  • Jo Daviess
  • Lee
  • Ogle
  • Stephenson
  • Whiteside
  • Winnebago


Marnie Dawson

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County Served:

  • Cook (Chicago Metropolitan)

Eastern Prairie

Contact IL-COC for more information

Counties Served:

  • Champaign
  • Clark
  • Coles
  • Cumberland
  • DeWitt
  • Douglas
  • Edgar
  • Ford
  • Livingston
  • Macon
  • McLean
  • Moultrie
  • Piatt
  • Shelby
  • Vermillion

Heart of Illinois

Contact IL-COC for more information

Counties Served:

  • Bureau
  • Fulton
  • Henderson
  • Henry
  • Knox
  • LaSalle
  • Marshall
  • McDonough
  • Mercer
  • Peoria
  • Putnam
  • Rock Island
  • Stark
  • Tazewell
  • Warren
  • Woodford

Heritage Corridor

Mary Rossio

Counties Served:

  • Grundy
  • Kendall

Lake McHenry

Jennifer Prell

Counties Served:

  • Lake
  • McHenry

Metro East 13

Contact IL-COC for more information

Counties Served:

  • Bond
  • Clinton
  • Madison
  • Monroe
  • Randolph
  • St. Clair
  • Washington

North Region

Contact IL-COC for more information

Counties Served:

  • Crawford
  • Cumberland
  • Effingham
  • Fayette
  • Jasper
  • Moultrie
  • Shelby

Northwest Metropolitan

Jeanette Guzman

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Counties Served:

  • Cook (Suburban)
  • DuPage
  • Lake

South Chicago

Celeste Basom

Counties Served:

  • Cook (South Chicago)

South Region V

Contact IL-COC for more information

Counties Served:

  • Alexander
  • Franklin
  • Gallatin
  • Hamilton
  • Hardin
  • Jackson
  • Johnson
  • Massac
  • Perry
  • Pope
  • Pulaski
  • Saline
  • Union
  • White
  • Williamson

South Suburban

Randy Manns

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Counties Served:

  • Cook (South Suburban)
  • Kankakee
  • Will

Three Rivers

Hadi Finerty

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Counties Served:

  • Will

West Central

Contact IL-COC for more information

Counties Served:

  • Adams
  • Brown
  • Calhoun
  • Cass
  • Christian
  • Greene
  • Hancock
  • Jersey
  • Logan
  • Macoupin
  • Mason
  • Menard
  • Montgomery
  • Morgan
  • Pike
  • Sangamon
  • Schuyler
  • Scott


Rebecca Parks
Counties Served:

  • Kankakee
  • Iroquois
  • Livingston