- This event has passed.
CEU Event-Working with Difficult People-CANCELED
March 24 @ 5:00 pm - 6:30 pmFree
Working with Difficult People ~ CEU Event~CANCELED
Presented by Chris Petrik, RN, BS, Training Specialist, Elderwerks Educational Services
5:00 pm – 5:30 pm Registration Sign-In, Networking, and Dinner
5:30 pm – 6:30 pm Presentation
Every day we find people that may be difficult to deal with. Family, customers, friends; they exist everywhere! Learn about the seven difficult behaviors, how they affect relationships and our response. Learning to use tactical talk, becoming aware of our own body language along with other strategies to change outcomes will help you interact with difficult people.
This is NO fee to attend this event. Our community sponsors are graciously covering the cost for all attendees. 1.0 CE credit to Illinois nurses, professional counselors, and social workers.
Transitional Care of Arlington Heights, Suncrest Hospice, Elderwerks, and Gentle Home Services.